Privacy Policy

1. Introduction

CarReport USA Inc. ("CarReport," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, CarReport.com ("Site"), and our services ("Services"). By using our Site and Services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, location, and vehicle details (VIN, make, model, year).
• Derived Information: Information inferred from the data you provide, such as vehicle purchase intent or interest in specific services.
• Automatically Collected Data: When you visit our Site, we may collect information about your device, browser type, IP address, and browsing behavior using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with vehicle history reports and related Services.
• To improve our Services and enhance user experience.
• To communicate with you about updates, offers, and promotions.
• To share your information with our partners (automotive dealers, service providers) for marketing and service-related purposes.
• To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who assist us in operating our Site and providing our Services.
• Partners: Automotive dealers and service providers who may contact you based on the information you submit.
• Legal Authorities: When required by law or to protect our legal rights, we may disclose your information to regulatory bodies or law enforcement agencies.

5. California Online Privacy Protection Act (CalOPPA) Compliance

We comply with CalOPPA and will not distribute your personal information without explicit consent. You may update your information at any time by visiting the "My Account" section of our Site.

6. Do Not Track Requests

We do not respond to Do Not Track (DNT) signals. For more information on DNT, please visit allaboutdnt.com.

7. Access, Correction, and Deletion of Personal Information

You have the right to request access to, correct, or delete your personal information. To make such a request, please contact us at [email protected]. We may verify your identity before processing your request. In certain cases, we may charge a reasonable fee if the request is repetitive or burdensome.

8. Children's Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not knowingly collect information from users under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. Parents or guardians may contact us at [email protected] to request deletion.

9. Use of Cookies

Our Site uses cookies to enhance user experience, analyze traffic, and provide personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Site.

10. Security of Your Information

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the modification date will be updated accordingly. Your continued use of our Services after such changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

13. Data Disclaimers

Theft and Lien Data, Junk/Salvage Data, and Kelley Blue Book Fair Market Value

CarReport may use various third-party data sources to provide information on theft history, lien status, junk/salvage records, and Kelley Blue Book (KBB) fair market value estimates. While we strive to ensure accuracy, completeness, and timeliness, we do not guarantee the validity of any such information. Reliance on these data sources is at your own risk.

NVS Data Disclaimer

CarReport may also use data from the National Vehicle Service (NVS) for lien information. This data is presented "as is" and may not be complete, accurate, or timely. We do not guarantee the validity of this data, and the use of the information is at your own risk.

14. Providing Your Consent

By using our website and Services, you consent to this Privacy Policy. If you do not agree, please discontinue use of our Services.