Terms and Conditions
CarReport USA Inc. Terms of Use
1. Introduction and Agreement to Terms
Welcome to CarReport.com, a service provided by CarReport USA Inc. ("CarReport," "we," "us," or "our"). By accessing or using our website, you agree to comply with these Terms and Conditions ("Terms"), along with our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.
We reserve the right to update these Terms at any time. Any changes will be communicated through email notifications and by posting the updated Terms on our website. Your continued use of CarReport after such updates constitutes your acceptance of the modified Terms.
2. Description of Services
CarReport.com provides a platform for users to access both free and paid vehicle history reports based on Vehicle Identification Numbers (VINs). The free version of our report offers basic information, including accident history, ownership records, and recall information. The paid version provides a more comprehensive report, including additional data points such as service and maintenance records, lien checks, and auction history.
By using CarReport, you agree that we may collect and share your submitted information with our partners, which may include automotive dealers, insurance providers, and other service providers.
CarReport does not guarantee the accuracy, completeness, or timeliness of the vehicle information provided. The data in our reports is sourced from various third-party providers, including public records, vehicle databases, and partner networks.
3. User Obligations and Age Requirements
By using CarReport.com, you agree to the following obligations:
- You must be at least 18 years old to use our services. Users under 18 may only use the service under the supervision of a parent or legal guardian who agrees to these Terms.
- You agree to provide accurate, current, and complete information during the use of our services. You may be asked to enter your VIN, email address, phone number, and other details.
- You agree not to use our services for any unlawful or unauthorized purpose. You must comply with all applicable laws, regulations, and industry standards while using our services.
- You must not attempt to interfere with the proper functioning of CarReport's services, including but not limited to using automated systems (e.g., robots or scrapers) to access the service.
4. Privacy and Data Usage
CarReport.com respects your privacy and is committed to protecting your personal information. By using our services, you consent to the collection, use, and sharing of your information as outlined in our Privacy Policy. Your data may be shared with our partners for marketing and service-related purposes.
California Online Privacy Protection Act (CalOPPA) Compliance:
- We comply with CalOPPA and will not distribute personal information without explicit consent. Users may update their personal information by visiting the "My Account" section of the website.
Do Not Track Requests:
- We do not respond to Do Not Track (DNT) signals. For more information about DNT signals, please visit allaboutdnt.com.
Access, Correction, and Deletion of Personal Information:
- You have the right to access, correct, or request the deletion of your personal information. Requests can be made by contacting [email protected]. We may verify your identity before processing such requests. In some cases, we may charge a fee if the request is repetitive or burdensome.
Children's Online Privacy Protection Act (COPPA) Compliance:
- We comply with COPPA and do not collect information from users under the age of 13. If a minor provides information, they may request its deletion by contacting [email protected].
5. Intellectual Property Rights
All content on CarReport.com, including but not limited to text, graphics, logos, images, videos, software, and any other materials (collectively, "Content"), is the property of CarReport USA Inc. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, modify, distribute, or publicly display any part of the Content without our prior written consent.
- Use any trademarks, service marks, logos, or trade names displayed on the website without our express permission.
- Create derivative works from the Content or reverse-engineer any of the software used in the Services.
Any unauthorized use of the Content may violate intellectual property laws and could result in civil or criminal penalties.
6. Disclaimer of Warranties
CarReport.com provides its services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Services or the accuracy, completeness, or reliability of the information provided.
You expressly agree that:
- Your use of the Services is at your sole risk.
- CarReport disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- We do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
7. Limitation of Liability
To the fullest extent permitted by law, CarReport USA Inc., its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Your use or inability to use the Services.
- Any information obtained through the Services.
- Unauthorized access, use, or alteration of your transmissions or data.
This limitation of liability applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, so these limitations may not apply to you.
8. Indemnification
You agree to indemnify, defend, and hold harmless CarReport USA Inc., its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Services.
- Your violation of these Terms.
- Your infringement of any third-party rights, including intellectual property rights.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate as fully as required in the defense of any claim.
9. Compliance with Laws and Governing Law
You agree to comply with all applicable laws and regulations while using our Services. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Delaware.
10. Intellectual Property Rights
CarReport USA Inc. owns all rights, title, and interest in the Services we offer, which are protected by U.S. and international intellectual property laws. As a user, you agree not to copy, modify, or create derivative works based on our offerings. You are prohibited from using any automated or manual processes to copy or monitor our content without written permission.
You may not use our service marks, logos, trademarks, trade names, or any other brand features without our explicit written consent. Third-party content that appears on CarReport.com is not covered under CarReport's intellectual property rights. We are also not responsible for any content that you post directly or via a third party. By posting content on our Services, you grant CarReport a worldwide, non-exclusive, royalty-free license to use such content at our discretion. The posting of content is subject to our approval and may be removed at our discretion.
Any information you provide, including personal information, is authorized for our use as outlined in our Privacy Policy. We may share this information with third parties and call centers for their use. By submitting your information, you consent to being contacted via telephone, email, or other methods. If you do not wish to be contacted, please refrain from submitting your information.
11. Enforcement of These Terms
CarReport reserves the right to enforce these Terms as deemed necessary, including complying with all related legal processes. By using our Services, you consent to our right to disclose any provided information to law enforcement authorities, regulatory bodies, or other relevant entities as necessary for compliance, without liability to you.
12. No Responsibility for Third-Party Materials or Websites
CarReport.com may contain content or links to third-party websites. We do not control, endorse, or assume responsibility for the accuracy, timeliness, or completeness of any third-party content.
CarReport is not liable for any data inaccuracies, omissions, or errors in reports generated by third parties, including information about vehicle condition, ownership, accident history, or other relevant data. We are not responsible for your use of third-party materials or any purchasing decisions made based on such information.
13. Disclaimer of Warranties and Limitation of Liability
a) No Warranties
CarReport provides its Services on an "as is" and "as available" basis, without any warranties of any kind. We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of the information provided.
b) Limitation of Liability
CarReport USA Inc. and its affiliates shall not be liable for any indirect, special, consequential, or punitive damages arising from:
- The use or inability to use our Services.
- Inaccuracies or errors in the content provided.
- Unauthorized access to user data.
- Any third-party actions or statements.
- Performance issues due to force majeure events.
In jurisdictions where the limitation of liability is restricted, our total liability shall not exceed $100.
c) User Responsibility
CarReport is not responsible for how users interpret or use the information provided in our reports. Users assume all risks associated with relying on vehicle history information in making purchasing decisions.
14. Miscellaneous Provisions
Entire Agreement:
These Terms, along with our Privacy Policy, constitute the entire agreement between you and CarReport USA Inc. regarding your use of the Services. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
Severability:
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. Any invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.
No Waiver:
The failure of CarReport USA Inc. to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Assignment:
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. CarReport USA Inc. may assign its rights and obligations under these Terms without restriction.
Relationship of the Parties:
Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship between you and CarReport USA Inc..
Force Majeure:
CarReport USA Inc. shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, and labor disputes.
15. Adjustments to the Terms and Policy Changes
CarReport USA Inc. reserves the right to modify or update these Terms at any time. We will notify users of any significant changes by posting the updated Terms on our website or by sending an email notification. The date of the last modification will be clearly indicated at the top of this document.
By continuing to use our Services after the changes become effective, you agree to be bound by the revised Terms. If you do not agree with the changes, you must discontinue using the Services.
16. Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us at:
CarReport USA Inc.
66 W Flagler Street, Suite 900, PMB 11441
Miami FL 33130
United States
Email: [email protected]
Phone: +1 866 306 5255
We are committed to responding to your inquiries promptly and appreciate your feedback.
17. Consent to Electronic Communications
By using our Services, you consent to receive electronic communications from us. These communications may include notices about your account, legal updates, and other transactional information, and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
18. Feedback and Information
We welcome any feedback or suggestions you submit via CarReport.com. By providing feedback, you grant us the right to use it in any manner we see fit, without any obligation to you.
19. NMVTIS Consumer Access Product Disclaimer
CarReport uses data from the National Motor Vehicle Title Information System (NMVTIS). NMVTIS is a U.S. government database designed to provide reliable title and brand history information for vehicles. However, it does not contain comprehensive repair history.
Important Notes:
- Not all states provide complete vehicle data to NMVTIS in real time. Reporting times may vary, with some states updating data in real time and others within a few days.
- NMVTIS may not include all vehicles in the U.S., and certain vehicles may be managed by separate state agencies.
- The system includes information on vehicle titles, brands, and odometer readings, as well as data from insurance companies and salvage yards.
- Information on significant damage may not be available if the vehicle was not declared a "total loss" by an insurance company or a state titling agency.
A vehicle history report is not a substitute for an independent vehicle inspection. We strongly recommend obtaining an independent inspection before making any purchasing decisions. For further details on interpreting NMVTIS data, visit vehiclehistory.bja.ojp.gov.
20. NVS Data Disclaimer
CarReport may use data from the National Vehicle Service (NVS) database to include lien information in our Vehicle History Reports. This information is presented "as is," and may not be complete, timely, or accurate. We make no warranties regarding the validity of this data, and reliance on NVS data is at your own risk.
21. Vehicle Inspection Report Disclaimer
CarReport's Vehicle Inspection Reports are intended to provide general information and should not be interpreted as an endorsement or recommendation for making a bid or purchase. We do not perform appraisals or issue value opinions unless expressly agreed upon in writing.
CarReport is not liable for any damages arising from the use or non-use of this information. Your reliance on any inspection report is at your own risk.
22. Free Services Disclaimer
CarReport offers several free services, including a VIN Decoder, Vehicle Recalls Check, and Auto Auction Check.
a) VIN Decoder:
Our VIN Decoder provides a breakdown of the vehicle's coded information, such as model year, make, trim, and engine type. We do not guarantee the accuracy of the decoded information. Use of this service is at your own risk.
b) Vehicle Recalls Check:
Our Vehicle Recalls Check uses the vehicle's year, make, and model to identify open recalls. The data comes from the National Highway Traffic Safety Administration (NHTSA) and is updated weekly. CarReport does not guarantee the accuracy of this data. Contact your vehicle's manufacturer for further recall details.
c) Auto Auction Check:
The Auto Auction Check analyzes the VIN to determine if the vehicle has appeared in auto auctions. We do not guarantee the timeliness or completeness of this data. Reliance on the Auto Auction Check is at your own risk.
23. Dealer Program Terms
This section applies to CarReport's Dealer Program, established between CarReport USA Inc. and subscribing partners.
- Payment & Fees:
- Partners may purchase services for use or resale. Payments are prepaid and non-refundable unless otherwise specified in writing.
- CarReport reserves the right to adjust pricing structures without prior notice.
- Relationships:
- Partners act as independent contractors and have no authority to bind CarReport in any legal agreements.
- Partners must not misrepresent themselves as agents of CarReport.
- Term, Limitations, and Termination:
- This agreement may be terminated by either party with written notice. Termination does not relieve parties of accrued obligations.
- Product Changes:
- CarReport reserves the right to modify, discontinue, or update any services at any time without prior notice.
- Limitation of Liability:
- CarReport is not liable for any damages resulting from the use of Dealer Program services. Indemnification clauses apply as per the terms of the agreement.
- Use of CarReport Trademarks:
- Partners may use CarReport's trademarks with explicit permission. Misuse of trademarks is prohibited and must cease immediately upon termination of the agreement.
- Proprietary Information:
- Both parties must maintain the confidentiality of proprietary information. This obligation extends for five years beyond the termination of the agreement.
- Compliance with Laws:
- Partners agree to comply with all applicable laws and regulations. CarReport disclaims liability for any partner's failure to comply with these requirements.
24. Consult Terms and Conditions
Please review our full Terms and Conditions as well as our Privacy Policy before using the Services. These documents contain important information about your rights, responsibilities, and obligations.
Providing Your Consent:
By using our website and Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.